CONNECT WITH US
Encouraging connection and collaboration in everything we do.
GET IN TOUCH!
admin@thegrayarea.com.au
0400 225 866
Servicing NSW
Practice Address:
50 Mitchell Street
Stockton, 2295
Telehealth services now available
At The Gray Area, we understand the importance of quick and efficient access to our experienced practitioners. That's why we have streamlined our appointment booking process to ensure a seamless experience for our clients and funding type.
Unsure of what type of booking to make? Please contact us on 0400 225 866 or send us an email to admin@thegrayarea.com.au.
FEEDBACK, COMPLIMENT & COMPLAINTS
The Gray Area welcomes the opportunity to receive your feedback.
We support any client, staff member or member of the community to make a complaint. We honour fair resolution processes and respect confidentiality.
We also love to receive compliments! Please tell us if you’ve had a great experience working with the team at The Gray Area.
Your feedback can be completed here using the online form which will then be assessed by our team and you will be contacted by the appropriate correspondence within the next 48-72 hours. If you have not had contact within 48-72 hours please contact the main line.
Alternatively, you can contact us directly to provide compliments or complaints via the contact information provided below:
Email: feedback@thegrayarea.com.au
Postal: 50 Mitchell Street, Stockton 2298
If someone’s life is in danger or there is an immediate risk of harm, call emergency services on 000.
The Gray Area is not an emergency service. Although we will always try to assist you in whatever way we can, if you are in need of urgent crises support, there are a number of services that are set up specifically to support people in times such as these. A few of these services are listed below for your reference.
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Call 13 1114
Trial text service (between 6pm-10pm) – 0477 131 114
Lifeline is a national charity providing individuals experiencing a personal crisis with access to online, phone and face-to-face crisis support and suicide prevention services. They are available 24 hours 7 days a week and have free interpreters / translators and hearing / speech relay processes available. For more information, click on the link below.
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Call 1300 659 467
The Suicide Call Back Service is a national 24 hours a day, 7 days a week telehealth provider that offers free professional phone and online counselling for people living in Australia.
This service is manned by psychologists, social workers and professional counsellors who are trained to offer support to individuals who are feeling suicidal, family members of suicidal individuals, or people who have lost someone to suicide.
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Call 1800 011 511
The Mental Health Line is a free, government funded 24-hour telephone service operating seven days a week across NSW. The Mental Health line is staffed by mental health professionals who can assist in providing you with support, and will also assess the degree of urgency and connect you with any acute support services that are appropriate.
For more information, click on the link below.
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Call 1800 55 1800
Kids Helpline is a nationwide, free, private and confidential 24 hours 7 days a week phone and online counselling service for young people aged 5 to 25. Kidsline is staffed by fully trained professionals who are experienced in dealing with a wide range of issues; from everyday topics such as family, friends and school to more serious issues of child abuse, bullying, mental health issues, drug and alcohol use, homelessness and suicide. For more information, click here.
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Call 1800 843 539
Through One Door Mental Health, people living with mental illness and their families can find an inclusive community, innovative services and advocacy support.
Our community creates a safe place that connects people. The services we offer are supported by many years of experience making us the NDIS mental health experts.
For more information, click on the link below